Deliver the ultimate in differentiated self-service with Motorola's MK4000. This powerful micro kiosk combines Motorola's world-renowned bar code scanning technology, a large 12.1 inch SVGA touchscreen, high speed processor and robust memory architecture to enable delivery of a wide range of information and services in a multitude of industries. With a cost-effective connection to back-end systems and three USB ports for customization, this versatile device provides the features required to take self-service to the next level. And, support for value-added promotional and workforce management applications such as task management and training helps ensure a rapid return on investment.
Features N/A Spec Sheet Technical Information
Connectivity Technology : Batch
Image Sensor : Imager
Barcode Symbology Supported :
- Code 39
- Code 128
- UPC/EAN Supplementals (disabled in demo browser application)
- GS1 DataBar
- Chinese 2 of 5
- Code 93
- Discrete 2 of 5
- Interleaved 2 of 5 (including ITF14 and ITF 2 of 5)
- ISBT 128
Processor & Chipset
Processor Manufacturer : Intel
Processor Type : XScale
Processor Speed : 624 MHz
Standard Memory : 128 MB
Flash Memory : 64 MB
Memory Card Supported : microSD
Display & Graphics
Screen Size : 12.1"
Screen Mode : SVGA
Display Screen Type : LCD
Display Color : Color
Touchscreen : Yes
Screen Resolution : 800 x 600
Network & Communication
Ethernet Technology : Fast Ethernet
Operating System : Windows CE 5.0
Height : 11.8"
Width : 12.4"
Length : 2.4"
Weight (Approximate) : 4.40 lb
Certifications & Standards :
- UL60950-1/CSA C22.2 No. 60950-1
- CEN 60825-1,IEC 60825-1
- CDRH Class II
- IEC Class 2
- EN 301 489-1
- EN 301 489-17
- EN 55022
- FCC Part 15 Class B
- ICES 003 Class B
- EN 55024
- EN 61000-3-2
- EN 61000-3-3
- AS/NZS 4268:2008
- Japan VCCI
Environmentally Friendly : Yes
Environmental Certification : RoHS
Limited Warranty : 1 Year
Manufacturer Part Number MK4000-A30PZ0GWTWR RACO Part Number N/A Manufacturer Zebra Technologies Corporation Standard Memory N/A Flash Memory N/A Screen Resolution N/A Display Color N/A Scanner Type N/A Data Collection Type N/A Product Color N/A Resolution N/A Max Print Width N/A Max Roll Diameter N/A Max Label Width N/A Interface N/A Product Type N/A Connectivity N/A Scanner Capability N/A Image Sensor N/A Operating System N/A Print Color N/A Obsolete 0
- Additional Information
Zebra MK4000 Interactive Full Service Multimedia Micro Kiosk
Deliver the ultimate in differentiated self-service with Zebra’s MK4000. This powerful micro kiosk combines Zebra’s world-renowned bar code scanning technology, a large 12.1 inch SVGA touchscreen, high speed processor and robust memory architecture to enable delivery of a wide range of information and services in a multitude of industries. With a cost-effective connection to back-end systems and three USB ports for customization, this versatile device provides the features required to take self-service to the next level. And, support for value-added promotional and workforce management applications — such as task management and training — helps ensure a rapid return on investment.
All the features you need to provide the ultimate in differentiated self-service
In today’s fast paced world, everyone expects instant service — and with the MK4000 Micro Kiosk™ from Zebra, you can deliver. The Zebra MK4000 enables the deployment of intuitive on-demand rich multimedia applications that provides your customers with instant and constant access to information — when and where they need it — eliminating wait times that can result in a lost sale as well as customer attrition. A cost-effective connection to back-end systems and websites, a large 12.1 inch high-resolution SVGA touchscreen, a high speed processor and robust memory architecture enable the delivery of a wide range of information and services that will take self-service to a new level. Regardless of what type of bar code symbologies are in use in your business, Zebra’s world-reknowned bar code scanning technology delivers the aggressive performance needed for fast and easy first-time capture of 1D or 2D bar codes. Three USB ports allow you to customize the Zebra MK4000 to best serve the needs of your customers — and your business. A full size keyboard can simplify data entry for complex applications — for example, allowing customers to easily enter a question, a shipping address or key words for a search. An optional printer can enable on-the-spot printing of a wide variety of documents. And with a magnetic stripe reader (MSR), customers can swipe loyalty cards, employees can scan identity badges and more.
Limitless possibilities in a multitude of industries
The sophisticated yet flexible Zebra MK4000 is designed to boost service levels in many different industries. In retail, customers can look up loyalty card points, check a gift card balance, locate merchandise in the store, check pricing and inventory, view related items, access product information, listen to a CD or watch a DVD clip, place an order and even watch ‘how-to’ videos. In transportation, airlines can enable passengers to print ticket receipts with a PDF bar code at home, which can be scanned at the Zebra MK4000 in the airport to check in — reducing long wait lines and staffing requirements at gates. In a hotel lobby, the MK4000 can provide a multitude of services, from check-in and check-out to requests for room service, turndown service or additional towels. Entertainment venues, theaters, theme parks and sports arenas can eliminate long lines at ticket offices by enabling patrons to purchase tickets online, print a receipt with a bar code and scan that bar code on the Zebra MK4000 to gain admittance. In healthcare, a physician’s office, hospital or laboratory can allow patients to check in for appointments and tests, while an emergency room can use the Zebra MK4000 for patient room management. Finally, when your customers are not utilizing the MK4000, it can help promote your business. You can run videos or display ads to promote sales, new products, upcoming events and even provide value-add information — for example, an airline could offer a selection of videos with informative travel information and tourist attractions for popular destinations.
Doubles as a workforce management portal to double your value
Not only does the MK4000 enable the ultimate in self-service for your customers, it also allows enterprises to better manage and empower the workforce. Employees can view training videos as well as presentations on new products or weekly specials, providing an easy and low-cost way to deliver up-to-the-minute training. They can also access the same customer-facing features and functionality, providing on-demand access to the intelligence required to assist customers who may not feel comfortable utilizing the kiosk — and help close more sales. With just the press of a few virtual buttons, even new employees can answer questions and serve customers as swiftly as your most seasoned workers, increasing customer service consistency regardless of length of employment. Last, task and schedule management is simplified. Supervisors can monitor real-time work schedules and schedule change requests as well as access employee contact information. Alternatively, employees can view and print work schedules, request schedule changes and punch in and out for shifts and breaks on any MK4000, eliminating wasted time spent walking back and forth to a single centralized time clock.
A truly exceptional return on investment (ROI)
You can put the MK4000 to work every minute of every workday — when the device is not supporting customers or employees, it can be used to deliver advertising and other targeted promotional initiatives. As a result, this single device can help you achieve many business objectives by improving customer service, satisfaction and retention; employee productivity and proficiency; and the results of your promotional campaigns — big benefits that provide an extremely rapid ROI. In addition, you can count on the future-proof MK4000 to meet the needs of your customers and your business today and tomorrow — the ability to add multiple peripherals combines with a Micro SD slot, providing the additional memory space to support new features and functionality as needed.
Easy and cost-effective deployment
A number of features allow enterprises to quickly, easily and cost-effectively deploy the MK4000 wherever it will best serve customers, dramatically reducing the cost of either wireless or wired deployment. Support for 802.11a/b/g wireless LAN (WLAN) connectivity eliminates the need to run a network connection to each device, and wireless freedom enables deployment and re-deployment of devices wherever they are needed. Support for Ethernet enables businesses to take advantage of existing network connections. In addition, the MK4000 requires very little real estate, offering one of the thinnest profiles in this product category — less than 2.5 inches/6.35 cm deep. The standard Windows CE environment enables easy integration into your existing technology environment, as well as rapid and easy application development. And VESA mounting provides compatibility with standard wall mounts and stands, further simplifying installation.
A true end-to-end solution for deployment simplicity — and success
Zebra can provide virtually everything you need to deploy a wireless self-service kiosk solution in your environment. In addition to the MK4000, Zebra offers a complete portfolio of award-winning wireless LAN (WLAN) infrastructure, management software and support services. Compatibility with Zebra’s Mobility Services Platform (MSP) substantially reduces one of the largest costs associated with any mobility solution — day-to-day management. MSP enables centralized and remote staging, provisioning and day-to-day monitoring of all your MK4000 Micro Kiosks, regardless of whether they are in one building or in multiple locations across the country — or around the world. Our WLAN portfolio offers a robust wireless connection, regardless of the size of your facilities or physical challenges in your environment — such as the presence of metal as well as fixtures and other equipment that can create RF blind spots. And when you choose one of Zebra’s Service from the Start programs, you’ll enjoy multiple years of repair coverage with protection that begins from the date of purchase.
Zebra MK4000 Highlights
Choice of advanced laser scanning or imaging technology
Easy scanning of all the bar codes you need to capture today — and tomorrow
Zebra advanced imaging technology
Aggressive performance on 1D, 2D and PDF bar codes; patented illumination system enables omni-directional scanning, increasing productivity by eliminating the need to align bar code and scanner
Zebra signature laser scanning technology
Delivers aggressive performance and accurate capture of all 1D bar codes — even damaged and poor quality; patented Liquid Polymer scan element is frictionless for superior durability and reliability
Comprehensive networking options: IEEE 802.11a/b/g and Ethernet support
Provides the flexibility to easily connect to your wireless or wired LAN
Three USB ports
Expandable — provides simultaneous support for up to three third-party USB peripherals
Slim 2.43 in./6.17 cm profile
Easy to deploy virtually anywhere in the store without sacrificing crucial sales floor space
Compliant with VESA standard mounting
Support for standard VESA brackets enables easy mounting on shelves, walls, tables, end caps and more
12.1 in. color SVGA LCD touch screen
Enables display of rich graphics- and multimedia-intensive applications
Microsoft Windows CE
Standard operating system reduces application development time
XScale™ 624 MHz processor; 128MB SDRAM / 64 MB Flash and up to 8 GB Flash via an accessible Micro SD slot
High performance architecture provides users with a superior experience — even for the most demanding applications
Integrated support for: Internet Explorer 6.0; Symbol Pocket Browser; Visual Studio .Net 2005; EMDK for C, .NET and Java
Enables rapid and cost-effective development of sophisticated yet easy-to-use menu driven applications
Compatible with Zebra’s Mobility Services Platform (MSP)
Ability to remotely stage, provision, monitor and troubleshoot devices dramatically simplifies and reduces the costs associated with deployment as well as day-to-day management
Stereo speakers, microphone and headset jack
Provides support for a wide range of voice/audio-enabled applications
Marketing and signage flexibility
Easy to attach and change signage; allows retailers to draw attention to the presence of the Zebra MK4000 as well as provide customer-facing information